Twitter Facebook RSS Schrijf je nu
in voor de
wekelijkse
vacature
nieuwsbrief

Sales and Service Support Benelux / West Europe

Vacatureomschrijving

 
At Kongsberg, we believe in tackling challenging problems and delivering extreme performance for extreme conditions. We do that through excellent products and services developed for delivering the greatest benefits to our customers.
 
Global Customer Support is a global function within Kongsberg Maritime, responsible for selling the total scope of KM Services and solutions towards customers in the market place. This division has built up a renowned customer focused organization, determined to provide continuously the best sales results and most innovative and reliable service solutions to ensure optimal operation at sea for our customers.
 
The position reports to Head of Aftermarket Sales - UK, West Europe & Africa.
 
Job Description
As Sales Support you will be playing a significant role in performing activities supporting the sales team in generating sales revenues and increase customer relationship which includes offer spares, upgrades, field service and repair and overhaul support. You will be the link between the sales team, customer and internal organization. Throughout the entire process until the completion of the job you keep the contact with the customer.
 
Responsibilities
  • Support the Sales Manager, KAM or CRM before, during and after customer interventions
  • Support the Sales Manager, KAM or CRM on visits to key customers as required
  • Set up proposals/quotations based on input from the Sales team in the areas of spares, upgrades, field service and repair and overhaul support
  • Understand customer requirements
  • Respond to customers on planned maintenance activities and dockings. Coordinate these activities internally
  • Build and maintain relationships with the customer
  • Manage time lines and deadlines
  • Use of appropriate systems and tools to assist in managing local business in accordance to the sales process
  • Pro-actively manage customer master data
  • Pro-actively review outstanding quotations, orders and debts and update the customer weekly
  • Escalate issued to Sales Manager, KAM or CRM where appropriate
  • Prepare dry docking planning folders and planned maintenance documents
  • Prepare packs for planned maintenance meetings
 
Requirements
  • Education at degree level within relevant subject
  • Experience in sales support and customer facing activities
  • Several years of experience from maritime or related industries
  • Knowledge of Kongsberg Maritime products and services
  • Sufficient nowledge of the Dutch and English language, both verbal and written
 
APPLICATION DEADLINE
31/12/2019
 
EXPECTED START DATE
01/01/2020
 
LOCATION
Rotterdam
 
CONTACT PERSON
EWAN BELL - HEAD OF SALES - UK, WEST EURPE & AFRICA
+44 1383826865
 
TIM VAN TOOR - SPARES & SALES SUPPORT MANAGER
+31 104092152
 
Acquisition is not appreciated

Direct solliciteren

Je kunt hier inloggen om direct te solliciteren. Heb je nog geen account? Maak er een aan en solliciteer daarna direct op deze vacature.

 
Kongsberg Maritime Benelux BV

Bedrijfsbeschrijving

Kongsberg Maritime is an international company with job opportunities worldwide. The company is a market leader in systems for positioning, surveying, navigation and automation. Important markets include countries with significant offshore and shipyard industries. We are determined to provide our customers with innovative and reliable marine electronics that ensure optimal operation at sea.

Vacaturedetails

MVB ID #183327
Plaatsingsdatum woensdag 20 november 2019
Locatie Rotterdam
Dienstverband Voltijd
Opleidingsniveau HBO, MBO, Zie vacature
Sector Maritieme Dienstverlening, Maritieme Toeleveranciers
Functiecategorie Commercieel, Verkoop
Regio Nederland, Zuid-Holland

Contactgegevens

Bedrijfsnaam Kongsberg Maritime Benelux BV
ContactpersoonMevr. Natalie van Burik
Telefoon +31 181 650607
Adres

Edisonweg 10
3208 KB Spijkenisse

Website
Bedrijfsgegevens
Alle banen

Delen

 

Navingo BV, Jan van Galenstraat 56, 3115 JG Schiedam, T:+31 (0)10 2092 600, F:+31 (0)10 436 8134